Format-I												Format-I
M.P ELECTRICITY REGULATORY COMMISSION												M.P ELECTRICITY REGULATORY COMMISSION
DISTRIBUTION PERFORMANCE STANDARD REGULATION'2004-05												DISTRIBUTION PERFORMANCE STANDARD REGULATION'2004-05
Circle wise status of various guaranteed standards achived by MPSEB (Deemed Licensee)												Circle wise status of various guaranteed standards achived by MPSEB (Deemed Licensee)
NAME OF EVENT : Billing Mistake												NAME OF EVENT : Billing Mistake
			Sep'04			Dec'04			March'05			Financial Year 2004-05
Name of Circle	Particulars of Event	(Area) (Urban / Rural)	Total No. of instances occurred	No. of cases in which achievement is not within prescribed limit	Percentage variation of cases in which achievement is not whithin prescribed limit	Total No. of instances occurred	No. of cases in which achievement is not within prescribed limit	Percentage variation of cases in which achievement is not whithin prescribed limit	Total No. of instances occurred	No. of cases in which achievement is not within prescribed limit	Percentage variation of cases in which achievement is not whithin prescribed limit	Name of Circle	Particulars of Event	(Area) (Urban / Rural)	Total No. of instances occurred	No. of cases in which achievement is not within prescribed limit	Percentage variation of cases in which achievement is not whithin prescribed limit	Overall Standared achieved (Percentage cases where the rectification has been done within specified time limit)	Deviation from overall standard (99%) for this event specified in Regulation
Indore Region	Billing Mistake	Urban	6481	215	3.32%	5402	91	1.68%	4795	141	2.94%	Indore Region	Billing Mistake	Urban	16678	447	2.68%	97.32%	1.68%	-1.68%
		Rural	1696	0	0.00%	1474	0	0.00%	1671	0	0.00%			Rural	4841	0	0.00%	100.00%
Ujjain Region	Billing Mistake	Urbon	4988	0	0.00%	7840	22	0.28%	3852	10	0.26%	Ujjain Region	Billing Mistake	Urbon	16680	32	0.19%	99.81%
		Rural	0	0	0.00%	1777	0	0.00%	505	20	3.96%			Rural	2282	20	0.88%	99.12%
West Discom	Billing Mistake	Urbon	11469	215	1.87%	13242	113	0.85%	8647	151	1.75%	West Discom	Billing Mistake	Urbon	33358	479	1.44%	98.56%	0.44%	-0.44%
		Rural	1696	0	0.00%	3251	0	0.00%	2176	20	0.92%			Rural	7123	20	0.28%	99.72%
Bhopal Region	Billing mistake	Urban	5332	48	0.90%	9186	2385	25.96%	9186	2385	25.96%	Bhopal Region	Billing mistake	Urban	23704	4818	20.33%	79.67%	19.33%	-19.33%
		Rural	535	23	4.30%	1227	14	1.14%	1227	14	1.14%			Rural	2989	51	1.71%	98.29%	0.71%	-0.71%
Gwalior Region	BILLING MISTAKES	Urban	369		0.00%	7177	0	0.00%	6244	0	0.00%	Gwalior Region	Billing Mistake	Urban	13790	0	0.00%	100.00%
		Rural	30		0.00%	8310	0	0.00%	7230	0	0.00%			Rural	15570	0	0.00%	100.00%
Central Discom	Billing Mistake	Urbon	5701	48	0.84%	16363	2385	14.58%	15430	2385	15.46%	Central Discom	Billing Mistake	Urbon	37494	4818	12.85%	87.15%	11.85%	-11.85%
		Rural	565	23	4.07%	9537	14	0.15%	8457	14	0.17%			Rural	18559	51	0.27%	99.73%
Rewa Region	Billing Mistake	Urban	2877	0	0.00%	1121	344	30.69%	1758	320	18.20%	Rewa Region	Billing Mistake	Urban	5756	664	11.54%	88.46%	10.54%	-10.54%
		Rural	0	0	0.00%	0	0	0%	0	0	0.00%
Sagar Region	Billing mistakes					2060	1	0.05%	1752	6	0.34%	Sagar Region	Billing mistakes		3812	7	0.18%	99.82%
						0	0	0%	0	0	0.00%
Jabalpur Region	Billing Mistake	Urban	6712	0	0.00%	833	5	0.60%	3041	3	0.10%	Jabalpur Region	Billing Mistake	Urban	10586	8	0.08%	99.92%
		Rural	0	0	0.00%	0	0	0%	0	0	0.00%
East Discom	Billing Mistake	Urbon	9589	0	0.00%	4014	350	8.72%	6551	329	5.02%	East Discom	Billing Mistake	Urbon	20154	679	3.37%	96.63%	2.37%	-2.37%
		Rural	0	0	0.00%	0	0	0%	0	0	0.00%
State Average	Billing Mistake	Urbon	26759	263	0.98%	33619	2848	8.47%	30628	2865	9.35%	State Average	Billing Mistake	Urbon	91006	5976	6.57%	93.43%	5.57%	-5.57%
		Rural	2261	23	1.02%	12788	14	0.11%	10633	34	0.32%			Rural	25682	71	0.28%	99.72%