Format-I										FORMAT - I
M.P ELECTRICITY REGULATORY COMMISSION												M.P ELECTRICITY REGULATORY COMMISSION
DISTRIBUTION PERFORMANCE STANDARD REGULATION'2004-05												DISTRIBUTION PERFORMANCE STANDARD REGULATION'2004-05
Circle wise status of various guaranteed standards achived by MPSEB (Deemed Licensee)												Circle wise status of various guaranteed standards achived by MPSEB (Deemed Licensee)
NAME OF EVENT : Meter Complaints												NAME OF EVENT : Meter Complaints
			Quarter ending Sep '04.			Quarter ending Dec'04			Quarter ending March'05			Financial Year2004-05
Name of Circle	Particulars of Event	Area (Urban / Rural)	Total No. of instances occurred	No. of cases in which achievement is not within prescribed limit	Percentage variation from the prescribed limit	Total No. of instances occurred	No. of cases in which achievement is not within prescribed limit	Percentage variation from the prescribed limit	Total No. of instances occurred	No. of cases in which achievement is not within prescribed limit	Percentage variation from the prescribed limit	Name of Region	Particulars of Event	Area (Urban / Rural)	Total No. of instances occurred	No. of cases in which achievement is not within prescribed limit	Percentage variation of cases in which achievement is not whithin prescribed limit	Overall Standared achieved (Percentage cases where the rectification has been done within specified time limit)	Deviation from overall standard (Urban-98.50% & Rural-97%) for this event specified in Regulation
1	2	3	4	5	6	4	5	6	4	5	6	1	2	3	4	5	6	7	8
Indore Region	Meter Complaints	Urban	9208	617	6.70%	7246	300	4.14%	7021	586	8.35%	Indore Region	Meter Complaints	Urban	23475	1503	6.40%	93.60%	4.90%	-4.90%
		Rural	3882	3	0.08%	2798	0	0.00%	3251	0	0.00%			Rural	9931	3	0.03%	99.97%
Ujjain Region	Meter Complaints	Urbon	2368	205	8.66%	3378	78	2.31%	1042	8	0.77%	Ujjain Region	Meter Complaints	Urbon	6788	291	4.29%	95.71%	2.79%	-2.79%
		Rural	0	0	0.00%	1044	122	11.69%	1786	9	0.50%			Rural	2830	131	4.63%	95.37%	1.63%	-1.63%
West Discom	Meter Complaints	Urbon	11576	822	7.10%	10624	378	3.56%	8063	594	7.37%	West Discom	Meter Complaints	Urbon	30263	1794	5.93%	94.07%	4.43%	-4.43%
		Rural	3882	3	0.08%	3842	122	3.18%	5037	9	0.18%			Rural	12761	134	1.05%	98.95%
Bhopal Region	Meter Complaints	Urban	2801	110	3.93%	3842	373	9.71%	3842	373	9.71%	Bhopal Region	Meter Complaints	Urban	10485	856	8.16%	91.84%	6.66%	-6.66%
		Rural	685	141	20.58%	931	162	17.40%	931	162	17.40%			Rural	2547	465	18.26%	81.74%	15.26%	-15.26%
Gwalior Region	Meter Complaints	URBAN	374		0.00%	29157	10	0.03%	25658	1426	5.56%	Gwalior Region	METERS COMPLAINTS	URBAN	55189	1436	2.60%	97.40%	1.10%	-1.10%
		RURAL	20		0.00%	6172	210	3.40%	5431	66	1.21%			RURAL	11623	276	2.37%	97.63%
Central Discom	Meter Complaints	Urban	3175	110	3.46%	32999	383	1.16%	29500	1799	6.10%	Central Discom	Meter Complaints	Urban	65674	2292	3.49%	96.51%	1.99%	-1.99%
		Rural	705	141	20.00%	7103	372	5.24%	6362	228	3.58%			Rural	14170	741	5.23%	94.77%	2.23%	-2.23%
Sagar Region	Meters complaints	Urban				179	0	0%	377	0	0.00%	Sagar Region	Meters complaints	Urban	556	0	0.00%	100.00%
						0	0	0%	0	0	0.00%
Rewa Region	Meter Complaints	Urban	915	10	1.09%	578	0	0%	1016	19	1.87%	Rewa Region	Meter Complaints	Urban	2509	29	1.16%	98.84%
		Rural	0	0	0.00%	0	0	0%	0	0	0.00%
Jabalpur Region	Meter Complaints	Urban	2754	0	0.00%	1091	0	0%	1649	41	2.49%	Jabalpur Region	Meter Complaints	Urban	5494	41	0.75%	99.25%
		Rural	0	0	0.00%	0	0	0%	0	0	0.00%
East Discom	Meter Complaints	Urban	3669	10	0.27%	1848	0	0%	3042	60	1.97%	East Discom	Meter Complaints	Urban	8559	70	0.82%	99.18%
		Rural	0	0	0.00%	0	0	0%	0	0	0.00%
State Average	Meter Complaints	Urban	18420	942	5.11%	45471	761	1.67%	40605	2453	0.00%	State Average	Meter Complaints	Urban	104496	4156	3.98%	96.02%	2.48%	-2.48%
		Rural	4587	144	3.14%	10945	494	4.51%	11399	237	0.00%			Rural	26931	875	3.25%	96.75%	0.25%	-0.25%